What's New in Verkada Command & Workplace: October 2026 Release
"Verkada's October 2026 release connects Command to AI assistants like Claude and ChatGPT, adds a 3D digital twin of your site, and gives teams a clearer way to manage alerts and visitors."
This is the release with the most day-to-day platform impact, even though none of it requires a single new piece of hardware. Command now answers questions in plain English, a site can be mapped in 3D, alerts route and track as a team instead of pinging everyone at once, and visitors can skip the sign-in line entirely.
Understanding the Release Badges
Included features ship free to the existing license.
Included + Setup is also free software but needs a short technician visit that Fortified schedules.
Several features below are in beta, meaning they are live and usable now with more polish still landing.
Ask Command a Question Instead of Digging Through Footage
Catalyst connects Command directly to Claude, ChatGPT, and Gemini, so a team can ask a question in plain English instead of manually scrubbing footage or building a report by hand. A 30-day incident summary that used to take an afternoon now takes seconds.
Every site's alerts can roll into one weekly digest automatically. An access log for an audit is a question, not a spreadsheet export. Catalyst is Included and in beta, with nothing to install — it works the moment it's turned on.
This is the single best starting point in the whole release for a team that spends real time each week pulling footage or building reports manually.
Your Site, Mapped in 3D
Maps in Command puts a 3D digital twin of a site inside the platform, with every camera, door, and alarm shown on one interactive floor plan. New security staff learn a site's layout in minutes instead of weeks.
During a live incident, everyone responding looks at the same map instead of describing locations over the phone. Coverage gaps across cameras, doors, and alarms become visible at a glance.
The software is Included and currently in beta. Building the map takes a short one-time on-site scan, which Fortified schedules and carries out — there is no hardware to buy.
Team-Managed Alerts With a Clear Audit Trail
Notifications now route and track as a team rather than pinging five people with no record of who dealt with it. Teams can see who responded to a critical alert and how quickly, keeping a clean record for insurance or compliance reviews and stopping the same alert from lighting up five phones after someone has already handled it.
Release badge: Included. This is available at no additional cost.
Respond to Events Right From Your Phone
Events now surface on a phone's lock screen, so a person can see what's happening and respond without unlocking the phone and opening the app first. This shaves the delay between an alert firing and someone looking at it.
Release badge: Included.
Skip the Front-Desk Sign-In Line
Visiting staff can now sign in across locations by badge, or automatically by walking through a designated door, with no front-desk stop required while still keeping a complete visitor record.
Release badge: Included. This is part of platform access.
Where to Start
If you only try one thing from this release, make it Catalyst — it's included, live now, and directly cuts the hours most teams spend digging through footage by hand.
Frequently Asked Questions
Catalyst connects Command to AI assistants like Claude, ChatGPT, and Gemini, letting your team ask questions in plain English instead of manually reviewing footage. It's included in your license and currently in beta.